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FAQ
What types of products does Decortrove offer?
Decortrove specializes in a curated selection of stylish and functional home furnishings. Our product range includes elegant dining sets and unique decorative items, such as art wall clocks, designed to enhance any living space.
How does Decortrove ensure product quality?
We prioritize quality craftsmanship in all our products. Each item is carefully selected to meet high standards of durability and design, ensuring that our customers receive furnishings that are both aesthetically pleasing and practical for everyday use
What is the estimated delivery time for orders?
Delivery times may vary based on location and product availability. Typically, orders are processed within 2-5 business days, with shipping times ranging from 3-7 business days. For more specific information, please check the shipping details provided at checkout.
Do you offer free shipping?
Yes! We offer free standard shipping on orders over $75 within the continental United States.
Does Decortrove offer international shipping?
Currently, Decortrove ships within the United States only. We are exploring options for international shipping in the future. Please check back for updates or contact us for more information.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
Will I receive tracking information for my order?
Yes, once your order ships, you'll receive an email with tracking information so you can monitor your package's progress
What if my package arrives damaged or is lost during shipping?
If your package arrives damaged or is lost during shipping, please contact us immediately through our contact form with your order number and photos (if damaged). We'll work with our fulfillment partners to resolve the issue quickly.
What is your return policy?
We accept returns up to 14 days after delivery, provided items are unused and in original condition. Customers are responsible for return shipping costs. A full refund will be issued minus return shipping costs once we receive the returned item.
Can I cancel or modify my order after placing it?
Please contact us immediately if you need to cancel or modify your order. Once an order enters processing (within 2-5 business days), changes may not be possible
How can I contact Decortrove for further inquiries
Answer Description
How can I contact Decortrove for further inquiries?
You can reach us through our contact form on our Contact page. Our customer service team is available to assist you with any questions or concerns you may have.
Are the decorative items suitable for all types of home decor styles?
Yes, our decorative items are designed with versatility in mind. They complement a wide range of home decor styles, from modern to traditional, allowing you to enhance your living space regardless of your personal aesthetic preferences.
What care instructions should I follow for maintaining my furniture?
To maintain the quality and appearance of your furniture, we recommend following specific care instructions provided with each product. Generally, regular dusting and avoiding harsh chemicals will help preserve the integrity of the materials used in our furnishings.